Our Story

Our Story

Learn about us from our founding to the present day

The Windermere Difference

The Windermere Difference

Discover what sets Windermere Group One apart

The Windermere Guarantee

Our Guarantee

See our promise to all our clients

Our Story

Our purpose at Windermere Group One is to be a real estate brokerage that sets the bar for excellence. Through our actions, we demonstrate Care for our clients, fellow agents, and community. We believe our Integrity is what sets us apart, but also brings us together; we have Integrity and hold ourselves to our word. To us Communication is paramount to success, and we believe Knowledge is not only something we gain but something to be shared. We value Commitment and understand our Commitment is our promise, our promise to you.

Our Founding

Fifty years ago, Windermere set out to change an industry. To build a real estate company that put relationships before sales quotas. To better our communities and change lives. We set out to create a brand based upon teamwork and trust. We are proud to share that same community and relationship-focused service with the Tri-Cities and Eastern Oregon! The ownership group for Windermere Group One started in October of 1996. Our goals and philosophies were and still are today, to hire the best people, provide them with the best tools to do their job, and create an atmosphere of working together to provide value to our customers.

Family Buying a Home in TriCities

Our Responsibility

Our management team has two responsibilities; you, the client, who comes first, and our second responsibility to each of our professional Realtors. When your interests are in front of our interests, great things happen for all of us. Your Windermere Group One Realtors are committed to our communities. Serving on boards, committees, participating in fundraisers, even selling newspapers on street corners for the annual Kids Day event. We invest our time and money into our local community, and we are dedicated to helping build a great community and a great place to live. Windermere is about building relationships. We believe in the ability of our agents, staff, and management to create relationships that go beyond the ordinary, and that makes a difference in people’s lives.

Unlocking the Power of Ownership

If you hang around us long enough your bound to hear, once or twice, dedicated to unlocking the power of ownership. It’s easy to think our motto is all about real estate and achieving homeownership, but it’s grown to be much more. We believe wholeheartedly in the power of owning your own life, being able to wake up and do what your passionate about versus what you must do to get by. Wealth plays a big factor in the ability to own your own life, and we know real estate can be a valuable tool to help you build personal wealth. Our dream is to help others unlock the power of owning their own life as many of our staff, Realtors, and clients have been able to do. Real estate is our vessel to help you achieve that goal. Owning a home is sometimes the biggest investment one can make in their life; it’s one of the primary needs we all have — food, clothing, and shelter. So, while the real estate industry may change over time, it won’t be going away. Getting to be a part of one of the most significant investments in someone’s life is essential. It’s important to us as a company and to each of our agents. There are no words to describe getting to be there when a first-time homebuyer picks up their keys for the first time and walks through the front door of their home. It’s an unbelievable joyful moment, and It’s in that moment that you can catch a glimpse of the power behind ownership, hence where our motto was born. Unlocking the power of ownership means we want to help you find and purchase a home, and we want to help you build personal wealth. Ultimately so that you can experience the power behind owning your life. One of the many ways we see our motto at work each day is to give our Realtors and full-time staff ownership in the company.

Windermere Celebrating Purchase of a New Home
Windermere Awarded Realtors

What Sets Us Apart

Jeff Thompson, the founder of Windermere Group One, was inspired by Larry Kendall, a real estate business owner in Fort Collins, Colorado. Jeff met Larry in 2004 and was immediately drawn to his company’s business model. This model is not like the traditional real estate company model. Traditional models charge agents a percentage of their commissions and offer graduated splits based on production each year or charge a flat monthly fee. In Larry’s model, the broker partners with agents who function as owners in the company. With the traditional model, the owner cashes the profit checks, writes the expense checks, creates policy and procedures; literally, and figuratively the buck stops with them. At Windermere Group One, agents/owners will share in that process as well as develop company values and recruiting processes. The partners make up a board of directors helping to set policies and procedures. Giving our Realtors® and staff ownership has allowed us to build a culture of excellence and cooperation. A strong commitment to education and professionalism is a critical factor in our business plan. Our founder, Jeff Thompson, says, “Everyone brings a unique set of skills to the table. We all have the responsibility to share innovative ideas and expect the best from one another every day. Our success depends on our knowledge, professionalism, and commitment to our core values.” One Purpose-One Team is a testament to the commitment of everyone in the company helping each other achieve financial independence and a secure future.

The Windermere Difference

Here at Windermere Group One, we believe there is a better way to do real estate. A more valuable, less invasive way. Better real estate service is responsive to customer’s needs, builds a community, and earns brand loyalty. It creates an environment that improves our entire industry – an environment where customers are earned rather than bought. And it starts with the core values we live at the office every day.

Our Core Values

Knowledge

We believe knowledge is confidence and there is always something to learn. That is why we provide multiple training opportunities each week across all aspects of our industry to include contracts, marketing, and more. Working together and sharing information with one another is rather unique in this business, but we believe it is the best way to get the job done.

Integrity

We believe in representing ourselves and our intentions honestly to our coworkers and to our clients. We mean what we say, and we do what we say. We believe our integrity is what sets us apart, but also brings us together.

Communication

We keep our clients and industry professionals informed every step of the way. Recognizing there are different expectations on the level of communication wanted and striving to learn those expectations. Once we know the level of communication wanted and needed, we deliver on it.

Care

We show the utmost care for our clients, coworkers, and other professionals in the industry. We recognize it’s not about the transaction but about meeting the client at their needs. The golden rule we learned in grade school said it best, we treat others the way we wish to be treated. This way clients and other professionals in the industry will look forward to working with us.

Commitment

Our job is to help our clients meet their goals. We are committed to serving our clients long term meaning our relationship doesn’t end with the purchases or sell of a house. Our clients can always look to us for their real estate needs no matter where they are in their real estate journey. We are also committed to our community, giving back without asking for anything in return. We believe providing value and helping others is its own reward.

Giving Back to Our Community

Giving back has always been a big part of who we are at Windermere. In the early days of our company, it was pretty simple; we would see a need and help any way we could. But as we grew, we realized we could accomplish much more if we had a common purpose. That’s how the Windermere Foundation was born.

We started with an idea that would give every Windermere agent the ability to make a difference. Housing is our business, so helping homeless families seemed like a natural fit. We later expanded that to include low-income families, with an emphasis on helping children.

For the past 30 years, a portion of every Windermere agent’s commission has been donated to the Windermere Foundation. Having 100% participation gives us a common purpose and sends a powerful message about our commitment to the community.

Last year alone we provided funding to more than 500 organizations throughout the Western U.S. Homeless shelters, food banks, schools, hospitals, community centers, parks; the list goes on. The main thing that they all have in common is a deep devotion to helping our neighbors in need.

Our agents have proven time and time again how committed they are to making their communities a better place to live. Their generosity funds backpacks full of food so school kids don’t go hungry on the weekends. They help keep families in their homes by covering housing costs. And their donations make sure the homeless are getting their most basic needs met, and the dignity that goes with it.

Thank You!

If at any point during the past 30 years you’ve bought or sold a home using a Windermere agent, you are a part of the Windermere Foundation too, and you’ve helped make a positive difference in your community. And for that, we thank you on behalf of everyone at Windermere.

If you would like to learn more about the Windermere Foundation, please visit windermerefoundation.com.

Our Guarantee

Your home will likely be the greatest financial investment you'll ever make. With the help of a trained real estate agent, it can also be your wisest. Give yourself every opportunity to come out on top by working with a professional.

All the Listings

New homes for sale hit the real estate market daily. Your representative will be in regular contact with sellers and other real estate agents to ensure you see all the newest listings right away, whether or not they're made public. Often, buyers can put in offers with little or no competition and walk away with an impressive deal on the property of their choice. Your agent will save you valuable time by making sure you only see properties that meet your needs and investment preferences.

Insider Information

As you compare the best deals, your agent will provide you with important information about the home, its neighborhood, zoning issues, utilities, and nearby plans for development.

Professionals on Your Side

Many real estate transactions include an extensive negotiating process. Your agent will represent you and get you the best deal possible. Expect them to attend property inspections, make sure any and all agreed-upon repair work is carried out, and to handle the paperwork related to the sale. An agent can also help set up the financing for your investment, and work directly with a broker to provide you with a seamless service package.

The Best Deal

Working with a dedicated agent on your next home purchase will save you time and add professional assurance to every step of the process. With the guarantee of a solid investment, the decision could also make you more wealthy when it's time to sell.

Looking to

Buy?

Looking to buy a home in the Tri-Cities or Eastern Oregon? Starting looking at the homes currently on the market or connect with one of our 80 trained realtors standing by, ready to help walk you through the process.

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Looking to

Sell?

Thinking about selling your home, but not sure where to start? Check how much your home could be worth or connect with one of our 80 trained realtors standing by, ready to help walk you through the process.

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